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Thank you - brilliant course & it's great to hear of various ways to use restorative approaches.

Training participant from housing sector.

Restorative Conversations and Meetings

This Agored Cymru qualification unit is for those who have completed the Restorative Awareness and Circle Practice training, and wish to communicate restoratively and to facilitate less formal restorative communication with others.

A restorative approach is an ethos and value base for working with people, rather than to, or for them.  The aim is building, maintaining and repairing relationships.  To be restorative means believing that decisions are best made and conflicts best resolved by those most directly affected by them.  The skills include more formal restorative justice techniques such as conferencing, but extend to simple practices in engagement, early intervention, prevention and response. 

Evidence shows consistently that restorative approaches can be successfully applied to address a wide range of strategic priorities and needs in key areas including criminal justice, education, communities, children’s services and social care.

This training programme added to the restorative awareness and circles unit provides some skills to hold informal restorative conversations and meetings with others. 


What does this course cover?

  • Restorative communication and how to practice it
  • How to facilitate an informal restorative process
  • Reflecting on practice and what this means for self-development and the development of others


Learning with W.R.A.P. is experiential, there is lots of activity and the trainer will facilitate knowledge and practice share among those who attend training.

You will need to come prepared to engage and participate so that everyone can share the best learning experience.

This unit can be paired with a follow-on unit - restorative conversations and meetings to lead to an Agored Cyrmu Award in Restorative Approaches. This qualification is only available from Wales Restorative Approaches Partnership.

If you have completed our day 1 and 2 training the in the past 4 years you may be eligible for our refresher programme to fast track your qualification. 

Where and when

We can arrange with you to run this course at your place of business or in a community setting to meet your needs. This unit of study takes 2 full days to complete with a trainer and may also take some of your time at home. Time with a trainer time can be spread over a number of weeks if you have a group wishing to study in this way.